By Anonymous on 04 July 2025 | Verified purchase

Fawdington’s delivered a personal service . Kept in contact regularly regarding update of car sale .

Reply from Fawdington on 04/07/25

Thank you for this review. It was a pleasure and we hope you are pleased with your new car! We look forward to seeing it around Hexham!

By Anonymous on 27 June 2025 | Verified purchase

Very friendly staff also very efficient and helpful. Good customer service. They facilitated me buying a car in less than a week. I am now in mid Wales with my new car . I have used Fawdingtons many times to purchase my cars.

Reply from Fawdington on 27/06/25

Thank you so much for leaving this review and for the repeat business. As always it was a pleasure but it was brilliant to see you again after a few years. We hope you love the car and cant make sure to pop in when your next back up in the Hexham Area! Many Thanks from all the Fawdingtons Team.

By Anne Taylor on 29 May 2025 | Verified purchase

From first contact to last the service from Fawdingtons was excellent. Very helpful and friendly and efficient. Thank you.

Reply from Fawdington on 29/05/25

Thank you for leaving us this review! We hope you love the car and wish you all the best. It was more than a pleasure to deal with you both.

By Michael Fitzpatrick on 27 May 2025 | Verified purchase

After a horrendous experience with another dealer in Seaton Delavel I decided to go local with a garage possessed of a genuinely solid and honest reputation. Adam is an extremely helpful and personable young man who explained everything in clear terms in a very nice showroom environment, with no pressure. I purchased a very good car with the minimum of fuss, and communication was impeccable throughout. A very good experience.

Reply from Fawdington on 28/05/25

Thanks for taking the time out to leave such a kind review. It was a pleasure from start to finish and we really hope you love the car! Many Thanks, Adam and the rest of the Fawdingtons team

By Rob Halsey on 28 April 2025 | Verified purchase

Having just bought a car from Fawdington, we’d like to thank Paul, Adam and the team for the super service they provided. The showroom atmosphere was pleasantly relaxed and friendly. Both Adam and Paul were knowledgeable, courteous and able to answer any queries we had in full detail. Our business was concluded to the satisfaction of both parties and the whole experience was a blueprint on how to conduct business properly. This was customer service at its very best and we wouldn’t hesitate to use them again ourselves or recommend them to anyone looking to buy a car.

Reply from Fawdington on 29/04/25

All the team here are so grateful for such kind words and a brilliant review. We are blown away by such kind comments and we couldn't thank you enough for the business as it was an absolute pleasure to welcome you to our showroom. Happy motoring and hope to see you again!

By Chris Lee on 25 April 2025 | Verified purchase

I recently bought my car from Fawdington Garage, and the entire experience was fantastic from start to finish. Adam and team were friendly, professional, knowledgeable, patient and genuinely helpful without being pushy (something you don’t always find at car dealerships) They took the time to answer all my questions, made sure I was happy with everything, and the car itself was in immaculate condition. The whole process was smooth, straightforward, and stress-free. I’m really pleased with my purchase and would absolutely recommend Fawdington Garage to anyone looking for a quality vehicle and great customer service. Thanks again to the team for making it such a positive experience!

Reply from Fawdington on 28/04/25

Hi Chris, Thank you for this wonderful. We are always pleased to receive such excellent feedback and really appreciate you taking the time to do so. It was more than a pleasure dealing and meeting with yourself. We are also so happy to hear how much you love the car! Happy motoring and Best wishes from Adam and the rest of the Fawdingtons Team!

By Derek Forster on 25 April 2025 | Verified purchase

Excellent friendly service No hassle or high pressure sales

Reply from Fawdington on 25/04/25

Thank you for such kind comments. We are so pleased you enjoyed the experience.

By Anonymous on 16 April 2025 | Verified purchase

Adam and Paul put me at ease from the minute I walked in. I came to see a specific car and they couldn’t be more helpful. I was very nervous, never having bought a car on my own before, and they good naturedly put up with all my questions. All in all a very good experience

Reply from Fawdington on 16/04/25

We are delighted to here how you found the car buying experience at Fawdingtons. It was an absolute pleasure to deal with both of you and hope you love the car! Many Thanks, Adam and Paul

By Susan Graves on 08 April 2025 | Verified purchase

From first calling in at Fawdingtons, when we were thinking of updating our present Suzuki,we were treated with upmost respect and kindness by Adam,who took us through the models they had available on the forecourt.I had a manual gear car and was considering changing to an automatic,he explained that if we did choose an auto model he would be happy to help with a test drive to see how it felt. I was left to browse the cars and at no time felt under any pressure to buy. I returned a few days later and this time was seen by Paul.I asked about Part/ex of my present car,then I saw in the showroom,a Vitara that had just become available.Paul explained the differences between the X-Cross and the Vitara and showed me the differences.It was manual,a lovely colour, and I loved it straight away! The whole experience of buying my new car, part-exchanging my old one, taking the new one on a test drive,going through the paperwork with both Adam and Paul was effortless.I would not hesitate to use them again in the future.

Reply from Fawdington on 09/04/25

Thank you for taking out the time to leave us such a lovely review. We cant thank you enough for such kind words about your car buying experience with us. It was an absolute pleasure and look forward to seeing you both and the Vitara soon! Many Thanks, Adam, Paul and the rest of the Fawdingtons Team

By Anonymous on 07 April 2025 | Verified purchase

I had great service from Fawdingtons. Everyone I dealt with made me feel at home, didn’t pressurise me in any way, answered my questions and supported me through the process of buying another car. I’d only ever bought a car from someone I knew before and was worried about being pressurised by a garage but they made this a friendly and enjoyable experience, which was lovely. Adam took the time to talk me through the features of my “new” car before I set off in it which was much appreciated, and I feel confident that if I had any problem with it in the future that it would be sorted out there.

Reply from Fawdington on 08/04/25

We cant thank you enough for such a Kind review. It was an absolute pleasure from start to finish and you know where we are if you need anything at all. Thanks from all the Fawdingtons Team!