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Telephone:
01434 600900
Fawdingtons Garage, Haugh Lane Industrial Estate, Hexham, Northumberland, NE46 3PU

Customer reviews of Fawdington

At Fawdington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Fawdington

Fawdington
5
5.0

All 149 customer reviews


  • 5

    Fantastic Dealership

    By Peter Mulholland on 11 June 2026 | Verified purchase

    I cannot praise the service here enough. After travelling from Ireland to look at a car, we were met with fantastic personal care. They kindly picked us up, made us feel welcome, and looked after us so well that we happily purchased the car that day. The sale was perfectly smooth and efficient from beginning to end. Highly recommended for anyone looking for a stress free experience and top tier service!


  • 5

    Highly recommended

    By Anonymous on 27 April 2026 | Verified purchase

    Very personal service throughout the whole transaction. Delighted with my car, such a lovely company to deal with.

    Reply from Fawdington on 28/04/26

    Thank you so much for leaving this review. We are so pleased to hear you had a great experience with us!


  • 5

    Exceptional service

    By Lisa Platt on 09 March 2026 | Verified purchase

    What a great car buying experience from start to finish. Being really nervous I was put immediately at ease, not made to feel rushed into making a decision and Adam was really patient with me. Actually a big shout out to Adam, he was fantastic answering every question, explaining things thoroughly and taking his time with me. Both he and Paul were made me and my mam feel very welcome, a special thank you to both for taking care of my mam and making sure she was looked after through the process of looking at and buying the car! Can't recommend enough, such a positive experience in fact the best Ive had when purchasing a car. At no point did I feel pressured or any of my questions were silly not knowing much about cars. A big thanks from me

    Reply from Fawdington on 11/03/26

    Thank you so much for leaving this review. We are so pleased that you enjoyed the experience at Fawdingtons. It Means so much when we receive reviews like this and just wanted to say it was a pleasure dealing with you! Kindest regards and Best Wishes from Adam and the Fawdingtons Team


  • 5

    Exceptional!

    By Mark Jeffries on 25 February 2026 | Verified purchase

    This is a great family run business and I wouldn’t hesitate to recommend this dealership to anyone looking for a new car. I saw the perfect car for my daughter online but based in Hexham, it was a 270 mile round trip. However it was well worth it & I was glad I’d taken the time to take a closer look. Adam, the salesman I’d spoken to on the phone, was very helpful and had good knowledge of the vehicle & its history, which I noted over a friendly cup of coffee after my trip up. Paul the manager was equally obliging and together they made arrangements for my wife and daughter to collect two weeks later, which happened to fall when both had holidays booked! Adam quickly changed his plans to ensure he would be there when my daughter collected and everything went smoothly on the day. The car was gleaming, serviced and had 12 months MOT when my daughter drove it away, with Adam waving goodbye as she left! One very happy girl. Thanks again for making the whole experience personalised and memorable.

    Reply from Fawdington on 27/02/26

    Thank you so much for taking your time to leave such a brilliant review. From start to finish it has been such a pleasure to deal with you and your family. We are thrilled to hear how much she loves the new car and on behalf off all the Fawdingtons Team we wish you all the best in the future. Many Thanks, Adam!


  • 5

    Excellent

    By Anonymous on 02 February 2026 | Verified purchase

    Very helpful and comadading very good service

    Reply from Fawdington on 03/02/26

    We are so grateful for this kind review. Thank you very much!


  • 5

    Great, honest and not pushy.

    By Anonymous on 22 January 2026 | Verified purchase

    Made the whole process very simple. Adam who i dealt with from start to finish was honest and not pushy by any means. Made the whole experience enjoyable. Highly recommend.

    Reply from Fawdington on 23/01/26

    Thanks for taking the time out to leave us this review. We are delighted to hear you had such a pleasant experience buying from us. It was a pleasure to meet you and wish you all the best!


  • 5

    Used car purchase

    By Anonymous on 25 November 2025 | Verified purchase

    Above and beyond expectations, friendly and efficient.

    Reply from Fawdington on 26/11/25

    Thank you for leaving us this review. It was an absolute pleasure and we you all the best!


  • 5

    Buying a replacement car .

    By Anonymous on 31 October 2025 | Verified purchase

    Brilliant service Adam the sales person was so attentive to my needs as an older driver I found him so helpful, I can highly recommend this company.

    Reply from Fawdington on 31/10/25

    From the very start it was an absolute pleasure to deal with yourself. We are so pleased you had such a pleasant experience at Fawdingtons and we are so grateful for such a kind review!


  • 5

    Very good

    By Anonymous on 15 October 2025 | Verified purchase

    Very good

    Reply from Fawdington on 16/10/25

    Thanks for the 5 star review! It's very much appreciated!


  • 5

    Very accommodating and trustworthy.

    By David Barden on 17 September 2025 | Verified purchase

    Friendly approach, quietly efficient and not at all pushy!

    Reply from Fawdington on 22/09/25

    Thank you for leaving us this review. We hope you love the car and are pleased to hear about your experience purchasing through us!


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