Fawdington
- Telephone:
- 01434 600900
- Fawdingtons Garage, Haugh Lane Industrial Estate, Hexham, Northumberland, NE46 3PU
Customer reviews of Fawdington
At Fawdington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Straightforward, transparent and a pleasure to deal with
By Anth Q on 06 April 2023 | Purchase not verified
From the minute I reserved my car, until the time of writing the this review (6 weeks after buying car) my experience with Adam and Fawdington was first rate. Adam was a pleasure to deal with, he answered all my questions and when I turned up to test the car everything was exactly as descibed. I’ve been driving the car for 6 weeks now and everything is perfect. Thank you.
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5
No pressure selling, very helpful
By Doug M on 25 July 2022 | Purchase not verified
Very open and no pressure when we went to view the car. Friendly and helpful throughout, good to know they are local should we need to go back.
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5
By David W on 05 April 2022 | Purchase not verified
I would like to thank Paul for his fairness in buying my car off me for a good price and making sure my part exchange was nice and clean. I think it was a good deal all round and would like to wish them well. Dave Williams
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5
Buying a car made easy
By Joanne T on 28 January 2020 | Purchase not verified
fawdingtons was fantastic, very helpful did everything with ease. And made changing my car simple ,a pleasure to deal with.
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5
Fantastic Service
By Lauren A on 06 August 2019 | Purchase not verified
I can't thank all the staff at Fawdingtons enough, fantastic service! From start to finish nothing was a bother! I absolutely love my new car and will not hesitate in the future to use this dealership again.
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5
Repeating engine warning light problem
By Dave H on 03 June 2019 | Purchase not verified
Bought a used Suzuki 4x4 2008 from them on 8/12/18, yellow warning light came on after 1st day, has been into garage 3 times & still not fixed the engine warning light problem, only a £4k car but not the point , the car was sold with no service book, they said it had been lost, no means of contacting prior owner either to see if the car had this problem with original owner, only done 38099 miles when I bought it , which is why I bought it & everything else about the car is good for a small tow car that has 4 wheel drive, the Fawdington garage seem to be trying to fix the problem but it is not fixed yet? I got a 1 year warranty with the car & am hoping the problem will be fixed by them ,as it was sold with the problem? Just been in garage for another week with them whilst I was on hoiday 25th May -1st June? Will be interesting to see if they have managed to fix the annoying yellow engine warning light that comes on/off? Would I buy another used car from this garage? What would you do?
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5
A masterclass in customer relations
By Jim H on 05 May 2019 | Purchase not verified
We went to Fawdingtons Hexham to buy a new Suzuki Ignis. The whole approach of the firm is excellent. The gentlemen we dealt with couldn't do enough for us to ensure that we got the model we wanted. Suzuki, at that time, were delaying deliveries from Japan, Brexit being the excuse. Fawdingtons kept on at Suzuki and kept us informed about how things were going as we had already paid the deposit. Eventually the garage rang and told us the car was in this country, and ultimately we were able to go and collect. Fawdingtons held the agreed price despite Suzuki putting it up, and the deal went through successfully. The firm is definitely on the side of the customer, and I would describe our experience with them as a masterclass in perfect customer relations.