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Telephone:
01434 600900
Fawdingtons Garage, Haugh Lane Industrial Estate, Hexham, Northumberland, NE46 3PU

Customer reviews of Fawdington

At Fawdington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Fawdington

Fawdington
5
5.0

All 148 customer reviews


  • 5

    Used mx5 bought during the restriction easing

    By Daniel O on 30 June 2020 | Verified purchase

    Bought a used car and vehicle was in great condition. Great customer interaction and the whole process was smooth and painless. Would definitely recommend and wouldn’t think twice to return. Thanks

    Reply from Fawdington on 01/07/20

    Thank you so much for the great review, we really do appreciate it. Hope you have had the chance to get the roof down since you've got the car back home!


  • 5

    Recommended

    By Michael W on 09 March 2020 | Verified purchase

    Pleasant and knowledgeable car salesmen. Well organised, supportive but not pushy.

    Reply from Fawdington on 10/03/20

    Thank you so much for the extremely pleasant review. All of us at Fawdingtons really appreciate it!


  • 5

    Buying a second hand Suzuki Ignis from Fawdingtons

    By Tim F on 28 February 2020 | Verified purchase

    We bought this car without seeing it, other than on the garage’s website and after a couple of chats with the sales person on the phone. The garage were very helpful in sorting out the logistics of remote delivery to us some 400+ miles from their location to where we live. They have been good at keeping in touch after the sale to ensure our satisfaction with our new car.

    Reply from Fawdington on 28/02/20

    Thanks very much for the good review. We hope you love your ignis! Please let us know what we could have done better to make it a five star review?


  • 5

    No pressure just professional sales.

    By William J on 23 February 2020 | Verified purchase

    Extremely helpful and pleasant staff making it a pleasure to buy my 4th Suzuki. Good demonstration and explanations of recent updates. A happy time that will be repeated, many thanks, BJ

    Reply from Fawdington on 24/02/20

    Thank you so much for this review, we hope your loving your new car!


  • 5

    Great service

    By Janet B on 14 February 2020 | Verified purchase

    Excellent customer service and after care My third purchase at this garage would recommend without hesitation

    Reply from Fawdington on 14/02/20

    Thank you so much for such a kind review. We really do appreciate it!


  • 5

    Suzuki Jimny

    By Oliver C on 14 February 2020 | Verified purchase

    I never actually had the chance to meet them having had the car shipped down to Gloucestershire but they were very efficient and helpful

    Reply from Fawdington on 14/02/20

    Thank you very much for the review. We hope you are loving your car!!!


  • 5

    By Lisa P on 09 March 2026 | Purchase not verified

    What a great car buying experience from start to finish. Being really nervous I was put immediately at ease, not made to feel rushed into making a decision and Adam was really patient with me. Actually a big shout out to Adam, he was fantastic answering every question, explaining things thoroughly and taking his time with me. Both he and Paul were made me and my mam feel very welcome, a special thank you to both for taking care of my mam and making sure she was looked after through the process of looking at and buying the car! Can't recommend enough, such a positive experience in fact the best Ive had when purchasing a car. At no point did I feel pressured or any of my questions were silly not knowing much about cars. A big thanks from me

    Reply from Fawdington on 11/03/26

    Thank you so much for leaving this review. We are so pleased that you enjoyed the experience at Fawdingtons. It Means so much when we receive reviews like this and just wanted to say it was a pleasure dealing with you! Kindest regards and Best Wishes from Adam and the Fawdingtons Team


  • 5

    Great experience

    By Catherine W on 19 November 2025 | Purchase not verified

    I’ve enjoyed great communication and a really efficient set up in selling my vehicle to Fawdingtons. Lovely to do business with Paul, Adam and Ian.

    Reply from Fawdington on 19/11/25

    Thank you for leaving this review. We wish you all the best in the future!


  • 5

    First class experience

    By jim C on 04 November 2025 | Purchase not verified

    Car in question turned out to be just as advertised (more than I can say to the main dealers cars that I had previously viewed), properly service history and well valeted. Adam was professional and knowledgeable. A fault occurred a couple of days later, so took the car back at their request. They made me comfortable, fed me and plied me with coffee and were good company while the issue was sorted (brilliant after sales!) All the best Paul and Adam

    Reply from Fawdington on 04/11/25

    Thank you for such a kind review. It was a pleasure at all times dealing with yourself and we are grateful for such kind words about us. We wish you all the best with the car! Kindest Regards, Adam and paul.


  • 5

    Highly recommended

    By Nicky C on 02 February 2024 | Purchase not verified

    I had a great experience with Fawdington. I came from Glasgow to buy the car after a number of calls with Adam over the phone. He described the car accurately and was happy to record an additional video to help answer questions I had about the car. The car has been great and Adam was a pleasure to deal with. Would recommend - 5 stars.

    Reply from Fawdington on 05/02/24

    Hi Nicky, Thank you so much for leaving this review. We are so pleased you love the car and had a great experience. It was a pleasure to deal with you and wish you all the best! Kind Regards, Adam