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01434 600900
Fawdingtons Garage, Haugh Lane Industrial Estate, Hexham, Northumberland, NE46 3PU

Customer reviews of Fawdington

At Fawdington we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Based on 47 customer reviews

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  • 5

    Great experience throughout

    By Nick P on 30 September 2020 | Verified purchase

    Great experience throughout, very nice car at a decent price and I particularly appreciated the care taken to make sure the car was in great condition when I picked it up and that I knew what all the controls did!

    Reply from Fawdington on 01/10/20

    Hello Nick, Thank you for such a kind review. It was a pleasure to deal with you and we wish you well in the future.

  • 5

    Excellent service, would definitely recommend

    By Carita M on 02 September 2020 | Verified purchase

    Bought a car from Fawdingtons in August and from the first contact James was lovely and very helpful. He went above and beyond to help me secure the car I wanted and I felt very comfortable buying from them and would recommend them to anyone looking for a car. Thanks for all your help James

    Reply from Fawdington on 07/09/20

    Thank you so much for your kind review and for your business. It was a pleasure dealing with yourself and your family. I hope you are enjoying the car and that you had a nice trip away in it after you picked it up.

  • 5

    Fawdingtons Hexham, Excellent customer service

    By Ian B on 27 August 2020 | Verified purchase

    The staff at Fawdingtons in Hexham were very welcoming and helpful, I highly recommend that you check them out.

    Reply from Fawdington on 28/08/20

    Thank you very much for such a nice review. All of us at Fawdingtons really do appreciate it. We hope you love your new car.

  • 5

    Citreon C1 First Car

    By Mark W on 20 August 2020 | Verified purchase

    We bought a car from Fawdington's Hexham a couple of weeks ago . The team were extremely helpful , organised and efficient and we would definitely consider using them again in the future . My daughter loves her first car !

    Reply from Fawdington on 21/08/20

    Thank you so much for the very kind review, we really do appreciate and we hope she continues to love her first car!!!

  • 5

    Purchase of Suzuki Ignis

    By Joanne F on 04 August 2020 | Verified purchase

    A very professional service. A smooth and painless process from test driving a couple of vehicles, the part exchange of my vehicle to the collection of our new car. Thank you.

    Reply from Fawdington on 05/08/20

    Thanks very much for the great review, we really do appreciate it and hope you love your new car!

  • 5

    Great Service

    By Lorna D on 22 July 2020 | Verified purchase

    Staff are helpful and polite. Nothing is too much trouble. As regards the car i got a bargain.

    Reply from Fawdington on 25/07/20

    Thanks so much for the great review! We really appreciate it and hope you love your new car.

  • 5

    Used mx5 bought during the restriction easing

    By Daniel O on 30 June 2020 | Verified purchase

    Bought a used car and vehicle was in great condition. Great customer interaction and the whole process was smooth and painless. Would definitely recommend and wouldn’t think twice to return. Thanks

    Reply from Fawdington on 01/07/20

    Thank you so much for the great review, we really do appreciate it. Hope you have had the chance to get the roof down since you've got the car back home!

  • 5


    By Michael W on 09 March 2020 | Verified purchase

    Pleasant and knowledgeable car salesmen. Well organised, supportive but not pushy.

    Reply from Fawdington on 10/03/20

    Thank you so much for the extremely pleasant review. All of us at Fawdingtons really appreciate it!

  • 5

    Buying a second hand Suzuki Ignis from Fawdingtons

    By Tim F on 28 February 2020 | Verified purchase

    We bought this car without seeing it, other than on the garage’s website and after a couple of chats with the sales person on the phone. The garage were very helpful in sorting out the logistics of remote delivery to us some 400+ miles from their location to where we live. They have been good at keeping in touch after the sale to ensure our satisfaction with our new car.

    Reply from Fawdington on 28/02/20

    Thanks very much for the good review. We hope you love your ignis! Please let us know what we could have done better to make it a five star review?

  • 5

    No pressure just professional sales.

    By William J on 23 February 2020 | Verified purchase

    Extremely helpful and pleasant staff making it a pleasure to buy my 4th Suzuki. Good demonstration and explanations of recent updates. A happy time that will be repeated, many thanks, BJ

    Reply from Fawdington on 24/02/20

    Thank you so much for this review, we hope your loving your new car!